Our Client-First Philosophy
There are many qualities and skills that go into being an excellent real estate professional - integrity, in-depth community and market knowledge, marketing savvy, effective negotiation skills and a high-quality professional network, all of which are hallmarks of how we work.
That said, in our experience as Triangle area real estate professionals, we've also found that providing the very best service is essentially about putting our clients first. This means keeping ourselves accessible, being good listeners as well as good communicators, and responding quickly to your needs.
This "client first" philosophy has always been our approach and it requires us to continually improve our skills and ways of doing business. In addition, we've found that the latest technologies are enabling us to do everything we've always done, only much more quickly and efficiently. They've also helped us to extend the range of services we provide to our clients.
So when you decide that you'd like to buy or sell a home in the Triangle area, please contact us.
About Jennifer
I love what I do! Helping buyers find their ideal home and sellers accomplish their goals is truly rewarding to me, so I put my heart and soul into my work. I have been doing this since 1997 and it is still thrilling to me--every time... I started out investing in real estate. I bought, fixed up and rented then sold many, many houses and townhouses of my own. Then I worked with other investors helping them find and buy great investment properties and managing those properties on their behalf. In an effort to help those investors maximize the return on their investment, I offered discount services. I still wanted all of my clients to receive the absolute highest level of service at the same time. Eventually, the word spread and homeowners wanted my quality discount real estate services, so I began working with individual homeowners as well and discovered my passion!
Before real estate, I worked for Marsh & McLennan and Arkwright as an account executive. I worked with "Fortune 500" clients to manage their commercial insurance and risk management programs. This was an excellent foundation for real estate brokerage in so many ways as was graduating from the Business School at the University of North Carolina in Chapel Hill in 1990.
My husband, John, works at the North Carolina Railroad Company as their Real Estate Representative. Our four children, Jack, Ellie, Luke and Abby tell their friends that their mom is a "real estater" and they think I just drive around putting signs in yards.
About Phyllis
My husband Art and I have lived in Raleigh since 1993. All three of our children have been educated in the Wake County public schools, and have each gone on to attend college, two here in NC; one at UNC Chapel Hill, and one at NC State. From the first time we looked at houses here, we fell in love with the “greenness” of Raleigh, with its four distinct seasons and long growing season; springtime is breathtaking! I was especially happy about the number of nearby colleges and universities, museums, recreational opportunities, parks, research facilities, and the proximity to both the mountains and the beach. It’s truly an ideal place to live, as several publications have voted it many times.
I developed an interest in real estate because I wanted to work with people in a serving capacity, while giving back something of value in an area of their lives that was critically important, with a happy outcome. My background in special education, teaching emotionally-handicapped teenagers in a mental health facility, and my post-graduate degree in geriatric occupational therapy have given me many useful tools for the business of client negotiation, stress management, time management, and interpersonal skills development. I am committed to working hard and smart, while focusing my attention on my clients’ needs and preferences.
I consider the opportunity to be a part of the Spencer Properties Team an honor and a privilege, since we all share common goals for our clients, aspirations for success, a dedicated work ethic, and an unwavering commitment to excellence. We are fortunate that our past clients agree!
About Jen
I am a proud graduate of the University of Central Florida with a BA in Communications…GO KNIGHTS! I spent the last seven years as a Clinical Sales Specialist in the Neuroscience industry. After much soul searching, I realized that my dream is to help others find their dreams. For many, owning a home is the ultimate dream and I am so proud to help them achieve this!
Originally from the Tampa Bay area, my husband and I moved to Raleigh in 2006. We instantly fell in love with this city. We are passionate about our community and the relationships we have developed here. If you are interested in buying or selling a home and working with the most enthusiastic and dedicated team, look no further than Spencer Properties…the most professional and caring group I have ever had the pleasure of joining.
About Kelly
I grew up in the mountains of Virginia, graduated from Radford University in 1992 then moved to Raleigh for graduate school in 1995. I immediately fell in love with the area and can honestly say there’s nowhere else on earth I’d rather live! After receiving my Master of Public Administration degree from NC State, I went to work for the NC Department of Commerce, then spent five years as a fiscal analyst for the NC Legislature and later went on to be become the Director of Economic Development for the University of North Carolina system. After 10 years of working in the public sector, I decided to pursue a career in real estate. It has been a great career move for me as well as my husband, Spence, and our two daughters, Elizabeth and Lily Kate. Through my education and previous work experience, I have developed strong analytical skills that I put to good use for my clients. More importantly though, I pride myself on listening to my clients and really getting to know them so I can tailor my services to meet each individual’s unique needs. Whether you’re buying or selling your first home or your fiftieth home, I’ll meet you where you are. My commitment to you is prompt, reliable, professional service that will never leave you feeling like just a number!